In a striking revelation from his recent lecture at New York University, former Nintendo of America President Reggie Fils-Aimé disclosed how Amazon once sought preferential treatment that would have jeopardized Nintendo's relationships with other retailers and potentially crossed legal boundaries.
This unprecedented account harkens back to the era of the Nintendo DS, a time when Amazon was aggressively expanding its retail footprint beyond books and was determined to drive prices down, even at the expense of established partnerships. According to Fils-Aimé, Amazon demanded what he described as "an obscene amount of financial support" to undercut major competitors, specifically Walmart.
Fils-Aimé articulated his firm stance by recounting a pivotal conversation with an Amazon executive, stating, "You know that’s illegal, right? I can’t do that." This decisive moment ultimately led to Nintendo halting sales through Amazon, a move that solidified Fils-Aimé’s commitment to ethical business practices.
“We literally stopped selling to Amazon because I wasn’t going to compromise our integrity or risk our relationships with other retailers,” Fils-Aimé explained. “This also set a precedent that we would not be pushed around. This is the way we do business, and over time, that builds respect.” 
The estrangement lasted several years, during which time Nintendo consoles went largely absent from the Amazon marketplace. However, in more recent years, the two companies have repaired their relationship, allowing fans to purchase titles and devices, including the highly anticipated Switch 2, from the online retail giant once more.
Fils-Aimé's reflections underscore a broader discussion in the tech and gaming industries about the ethical implications of corporate relationships and the challenges that arise when navigating competitive pressures. As the dynamics of retail continue to evolve, his insights offer a valuable perspective on maintaining integrity amidst market challenges.
For more on this pivotal moment in retail history, view the full lecture from Reggie Fils-Aimé at NYU.
Source: The Verge
Source: The Verge